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What is the SunGod Lifetime Guarantee?

Last updated 11 hours ago

The SunGod Lifetime Guarantee covers all SunGod products against manufacturer's defects and accidental breakage. If your SunGods break, even if you broke them, we'll repair or replace them.

We'd always rather repair your SunGods than replace them, because keeping your gear in use is better for the planet (and your bank balance) than throwing it away.

What the SunGod Lifetime Guarantee covers

The SunGod Lifetime Guarantee covers:

  • Manufacturer's defects

  • Accidental breakage

  • Lost or loose Ear Socks on Pace Series sunglasses

  • Lost Icons, or Icons that have fallen off

  • SunGods bought from a retailer, once you've registered them

  • Discontinued products, which we replace with the most similar current product if we no longer have parts

What the SunGod Lifetime Guarantee doesn't cover

The SunGod Lifetime Guarantee doesn't cover:

  • Lens scratches

  • Lost or stolen SunGods

  • Intentional damage

Limited Edition SunGods are covered, but broken parts are replaced with the closest standard part rather than a Limited Edition one.

How to make a Lifetime Guarantee claim

To make a Lifetime Guarantee claim, fill in our Return Authorisation Form. You'll need your order number, which starts with SG-, and a photo of the problem. Our team will reply by email within 2 working days.

For step-by-step instructions, see How do I claim on the SunGod Lifetime Guarantee?

For the full terms, read our Lifetime Guarantee policy.

If you would like to get in touch with us please use the chat function, or if you would prefer you can email us at support@sungod.co. The SunGod Customer Experience team replies within 1 working day.

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