Last updated 8 days ago
The style or colour doesn't quite suit you? No problem - you can exchange any non-custom SunGods within 30 days of delivery for as long as they are returned unused, undamaged, and in their original packaging. Please note: Return shipping costs may apply, and the exchange request will be reviewed for approval by the SunGod team before proceeding.
To submit an exchange request, please follow the steps below.
Visit the SunGod Exchange Portal here.
Follow the steps on the form to submit your request.
Don't forget to let us know which style, frame, lens, icons, and ear socks (if applicable) you would like in exchange by including this information in the box asking for a description of the issue. Our team will take care of the rest! 😊 Upon approval, you will receive return shipping instructions and further steps to complete the exchange process.
Await approval of the return request before sending your item back.
Once approved, ship your product back tusing the shipping label provided.
The above applies to all UK and non-UK orders.
Exchanges must comply with SunGod's return and warranty policies. Refer to the website for the latest details.
Ensure requests are submitted within the 30-day window to facilitate smooth processing.