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Questions?

We're here to help.

Order Status

3 answers
  • What if the email is wrong on my order?
  • How can I track the status of my order?
  • How will I know my order was successful?

About SunGod Products

11 answers
  • What are polarised lenses?
  • How do I use the Lens Cleaning Kit?
  • What is in the Lens Cleaning Kit solution?
  • How do I change my SunGod Lenses?
  • How do I care for my lenses?
  • Can I buy replacement lenses?
  • What safety standards do SunGod products comply with?
  • Where can I find more information about each SunGod product?
  • What is the difference between Standard and 8KO® lenses?
  • Is there somewhere I can try on SunGod products?
  • What are the measurements of each SunGod product?

Changes and cancellations

3 answers
  • Can I change my delivery address?
  • Can I make changes to my order?
  • How can I cancel my order?

About the Pace Series / Sports Sunglasses

5 answers
  • How do I convert my Pace Series SunGods using the Conversion Kits?
  • How do I change the fit of my Pace Series SunGods?
  • What are Iris™ Photochromic Lenses?
  • What are the differences between Vulcans™, Velans™, Airas™ and Ultras™?
  • Will my sunglasses fit with my helmet?

Delivery and tracking

5 answers
  • How much does shipping cost?
  • Which delivery companies do you use?
  • Will I be charged import duty on my SunGod order?
  • How long will my order take to arrive?
  • What countries do you ship to?

About the Snow Series / Goggles

6 answers
  • Will my goggles fit with my helmet?
  • How do I change my SunGod Goggles Strap?
  • Which SunGod products are the Goggle Lens Protectors for?
  • Are Vanguards™, Snipers™ and Ullrs™ lenses interchangeable?
  • What are the differences between the Vanguards™, Snipers™, and Ullrs™?
  • Are SunGod Snow Series™ Goggles OTG (Over The Glasses)-compatible?

Impact

7 answers
  • I’ve bought a charity product, where does my donation go?
  • Are my SunGods recyclable?
  • SunGod is a B Corp. What does that mean?
  • Can you donate to my fundraiser/charity/cause?
  • How does SunGod think about social impact?
  • How sustainable are SunGod products?
  • Where and how are SunGod products made?

Payments and refunds

5 answers
  • Where do I enter my promo code?
  • How can I set my local currency when ordering?
  • Do your prices include sales tax?
  • What is your returns policy?
  • What payment methods do you accept?

Lifetime Guarantee

7 answers
  • Are discontinued products still covered by the Lifetime Guarantee?
  • How do I get replacement Ear Socks for my Pace Series Product?
  • Does the SunGod Lifetime Guarantee cover lens scratches?
  • Are there any exclusions?
  • How do I claim on the SunGod Lifetime Guarantee?
  • What is the SunGod Lifetime Guarantee?
  • What is your referral scheme?

Prescription by SunGod

5 answers
  • Do you offer prescription on your Limited Edition products?
  • Can I buy a Prescription Lens Kit for my Frames?
  • Do you offer Varifocal Lenses?
  • My prescription is over two years old, can I still use it?
  • Do you offer prescription across your Snow and Pace Series?

Bulk Orders

1 answer
  • Can I order SunGod products in bulk on the website?

Work With Us

3 answers
  • Are you currently hiring?
  • Who do I speak to about a review, partnership or press opportunity?
  • Do you sponsor athletes and ambassadors?

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